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Frequently Asked Questions
How does the points system work?
You earn points when you redeem promotions, connect with new merchants, and reach membership milestones. These points help you level up from New Member to Bronze, Silver, and Gold tiers, each with increasing benefits and exclusive promotions.
How do I verify my Instagram follow?
After you follow a merchant on Instagram and request a promotion, they'll verify your follow through our platform. To make this process smoother, ensure your Instagram profile is public when requesting promotions.
What happens if a merchant doesn't approve my request?
Merchants typically approve requests within 24 hours. If you don't receive approval, check that you've properly followed their Instagram account. You can also contact our support team if you experience extended delays.
How does the referral program work?
You can refer businesses to InstaPerks using your unique referral code. When a merchant signs up using your code and completes their subscription, you'll receive a commission. Track your referrals in your dashboard.
What is the cost for merchants?
InstaPerks offers a simple pricing model: ₹12,000 per year with a 3-day free trial. This includes unlimited promotions, analytics, customer review management, and access to our referral program.
Is there a mobile app available?
Currently, InstaPerks is a web-based platform optimized for both desktop and mobile browsers. We're working on dedicated mobile apps that will be available soon.
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